Buying refurbished technology online can feel like a bit of a gamble—but it shouldn’t. Below you’ll find genuine feedback from customers who have purchased from NZ Laptop Wholesale, visited our Auckland store or contacted us for practical advice.
Great company to deal with. Very responsive to communications and the items were superbly packaged for safe delivery. I highly recommend this company and will certainly go back to them in the future when I next shop for computer parts.
Ordered a screen, arrived next day to Napier. Well packed and everything needed in the box. Best value for money, with exceptional service.
Thank you for great communication when Ive needed support. Thank you for the awesome quick reliable laptop I purchased. I love it!!!
Very fast delivery and well packaged mini pc. Only had it a few days and used around 6hrs so far, but its super fast and I am happy with it so far in regards to the reason for purchase. It does what I needed it to do and probably capable of far more.
Chromebook is in new condition!!!! You wouldn't know it had been refurbished. Arrived quickly and safely. Thanks so much
Refurbished monitor working well. Fast packing. Good service. A++
Excellent..Super knowledgeable and friendly.
Easy to order, quick delivery and it works!
What's not to like?
Thank you, very much quick arrival, and easy to install with extra parts thank you very much as I am a Online teacher this has made it easier to work
Super happy with my laptop purchase, lightning courier delivery, fantastic service. Wld def buy again from these guys.
Great value, friendly service. Recommended.
Got a midrange acer laptop for my sons schoolwork that has better specs than we needed at a reasonable price and with quick delivery, will be coming back for a more highend laptop when my old Acer Predator is finally put out of commission by being limited to windows 10.
Very easy to order online and my monitors arrived extremely well packaged and in good order, thanks very much!
We are very happy with my dual monitor bundle purchase. High quality Dell screens at a reasonable price. Arrived quickly and well package.
This is my first time buying from NZLW and the experience has been first class. They didn't have my particular item in stock so one of the team called me and we worked out an alternative over the phone. I'm really happy with the communication and hope to do business again soon
Beyond brilliant service from this company. Highly recommend and will be back in future to purchase again. I brought two screens and cords and a hub. NZPOST were extremely rough when they delivered the package to my work. But the amount of …
Laptop arrived on time and working perfectly.
Very happy with my dual arm monitor bundle set up, arrived day after order placed and was easy to set up
Purchased a refurbished computer. It arrived fast and was well packaged. The computer looks brand new and works well.
Really fast turnaround, laptop was well packaged and exactly what I was after at a very sharp price. Would use again
Excellent service and great value for money. The monitors, docking station keyboard and mouse were exactly as described and in great condition. Everything was well presented and ready for pickup, making the whole process smooth and hassle free.
Great buy, very happy with my purchase.
Got a WFH set, quick delivery, awesome product. Highly recommended!
Bought a refurbished mini PC, so far so good! Massive step up from the old tired laptop we've been fighting with for the last couple of years. Wish we had upgraded sooner!
I bought this laptop for my son for his birthday. I ordered on Thursday and received it on the following Monday. This is very good service with regular updates. Thank you
Used multiple times, always great service
Great quality gear for my home office, excellent service, very fast delivery. Highly recommend.
Brilliant instant advice over the telephone, both pros AND cons of my purchase (needed special workstation RAM, if i intended to upgrade). Thereafter the computer was with me on south Island within days of purchase. And I added a monitor, that has been excellent as well. Many thanks.
Very happy with my purchase from NZ Laptop Wholesale. Very easy to deal with online and over the phone. Screens arrived well packed and as described. I would recommend them.
Purchased a refurbished laptop, which looks and works as new. Great value for money. The only downside of the purchase was that I didn't receive the disk upgrade I ordered and paid for. While the price for the disk upgrade was refunded …
Good quality for a refurb. Easy to use for beginners. Prompt delivery. Happy camper. Awesome.
I found the assistance I received excellant and the purchase process trouble free. I'm very pleased with my laptop.
Love this place where u get a real person and amazing service! And help
My order was processed smoothly and efficiently. I'm very happy with the condition and performance of the Laptop
Really easy purchase and good quality monitors, arrived well packaged.
Bought a second hand 27in monitor. It's in perfect condition and does exactly what I need. Very happy
Got my monitor fast and well packed and it was exactly what I wanted and worked well and was in good condition, was a issue with the cables not being in the box so I emailed and got a quick email back and they sorted it very fast for me cheers Chris good job
Happy as with the refurbished computer, clean as fast process from order to delivery, no issues with packaging, will be promoting this company and buying from again 👌
Given computer components are somewhat sensitive to to being moved. The team from NZ laptop Wholesale were outstanding both in communication and consideration to packaging of peripherals for courier services. We definitely recommend the company & their team .
Got the Dual Monitor & Docking Station bundle — what an absolute game changer for Working from Home! Arrived quickly, easy to set up and install (especially seeing as my husband did it for me!), and works incredibly! …
Super helpful, and so far so good. Thanks.
Bought two reconditioned double screen monitors, fast delivery, easy set up and great quality. Super impressed.
Quick and fast service. PC runs very well, very impressed.
Exactly what I was looking for. Great price and fast delivery.
Purchased a refurbished chromebook. Was sent and received very promptly. Well packaged. Condition as stated. This is my 2nd refurbished purchase. I highly recommend.
Chris and co can't speak more highly of your Laptop Refurbished. I bought and the assistance offered for a Golden Oldie to get up and running, bloody well done mate, recommend highly, great prices, great service, fast and efficient, and …
Great quality Chromebook for the price. Would use these guys again.
Excellent customer service, user-friendly website and easy order process, great value for good quality hardware. Thank you, Leo, for your expertise and help.
Very good and reliable product
Was really hesitant as I'm based in Christchurch. Arrived quickly and easy to set up only dual screen and hub combo
Good laptop. Nice and fast to start. Prompt delivery. Didnt require a y help. But all good. Computer was as i would expect. Thanks very much
I just purchased 2 x 11.6" touch screen laptops with stylus, they are like new and perform extremely well. I will definitely use these guys when we need anything else computer related.
Came for 1 monitor, left with 2 and a new friend. Thanks Neo! Great deals and true to grading. Might be back next decade when I need replacement monitors again…
Upgraded for windows 11 for under $500, refurb all good. Grateful for the options and quality for reasonable prices.
Well priced refurbished machines that are in exactly the condition they say they are. Very easy to deal with them on the phone and through their website. Great work team 😁😁
Fantastic service, fast delivery. I would highly recommend this store.
Everything good to date. Better price than elsewhere. Quick communication and response.
Fantastic service fast delivery will shop here again 😀
Awesome product, super quick delivery and great value for money. Highly recommended!
Chris was super helpful and provided great customer service. I emailed asking for advice on setting up a work-from-home setup, and they took the time to point me in the right direction and recommend products that suited my needs. …
What a great experience of shopping with NZ Laptop wholesale. Quick response, fast shipping and the item as described. Very good condition. Works perfectly. They will be my priority next time in my need.
Thank you team.
Great communication easy purchase fast delivery and very happy with the Chromebook. Great buy affordable price highly recommend 😊
I have purchased three Crome books for the grandchildren. Your service is excellent, the goods arriving in approximately a week. The computers are excellent and ideal for their needs.
Super speedy everything! And the item is fab! Just as described
Thoroughly appreciate having this service in the community, quality gear at affordable prices. And as a business owner, its important to have a reliable team I can call on for technical issues, and these guys are great communicators and …
Very happy with the refurbished HP monitor I purchased. Great price and it's in excellent condition. Very quick delivery too 😊
Very easy to deal with including friendly service
Great to deal with. Awesome service.
Not really set the laptop up properly yet as kind of wish I had stuck to a new IPad as been so used to my old one but will give the LP a go and perservar.
Super fast delivery. Laptop was packaged really. It works really well and meets my needs (met my budget too). Thank you guys.
Great laptop and fast delivery. Will purchase from NZLW again. Thank you
Purchased 4 iPads and they were in as new condition. AA++ service.
Thanks NZ Laptop W/S! It's good to have a more up to date laptop – with Windows 11! I've had it now for a couple of weeks, I wouldn't be without it at work, and to be honest, since I've had this machine, I'm inclined to spend more time on it than I should! There you have it, I'm 75 and I have to control my screen time!
Purchased a refurbished Chrome book from them a week ago and it's great. Was in good condition and runs just like a brand new one. The staff were lovely, I showed up at the store room and they showed me my options and made sure everything was running well before I left. Definitely recommend
Needed a new laptop, extremely happy with my refurbished purchase & efficient service from the team. Would definitely recommend!
Our POS died & Chris had a new AIO sent out to us the next day which we really appreciated! Happy with the unit we bought, thanks!
Update- have just bought a new comp for the office too which we had installed yesterday- happy with that one too, thanks!
I upgraded my older 2K monitor to a 4K model and was delighted with the Dell unit that was well priced and delivered quickly. NZLW are thoroughly recommended 🙂
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Fabulous arrived in great condition and is now set up
[Photo 1 in review by loretta robin](https://lh3.googleusercontent.com/grass-cs/ACvplmOj7_0tsUYKW_vcjocTceo7t3f8JVBXRAjYCP51q-YET4QvpclnbW-kdzTUjhk2sUhXlspm-LPhK8G8LtGbB39XLyWXgLePAhQK1cPc1UMzMeP3l8-kEA8SxDAdoOlvIXM7vgOfUW2R7LAM=s125-p-k-rw)
Bought two 27" monitors recently, I felt the shipping cost was high when I made the purchase. The monitors arrived very well packed, someone had spent a lot of time & care to wrap the monitors and components. …
Ordered two monitors and a docking station to get my home office sorted. They were delivered the very next day, perfectly wrapped, and I am super happy with the purchase. Great price for the products and a very easy website to navigate. Will definitely use again them again.
An artisan friend in India did some custom painting for me on a small restoration project at a palace in Jaipur. Instead of his fee, he asked if I could possibly get a laptop for his son, who’s starting high school. I wanted the best …
Thank you for the excellent service received. I purchased a 27" monitor bundle, after speaking with a sales assistant and having my queries answered – I made the purchase and am stoked at how quickly it arrived and the quality of the products. Thank you for elevating my home studio set up. Stoked!
Excellent customer service and great product. We purchased a $99 chrome book and it’s working amazingly! We will definitely use this store again.
Very happy with my dual monitor bundle purchase. High quality product at a reasonable price. Arrived quickly and well package. Excellent customer service from Chris who made sure it would all be compatible
Good quality products affordable and great service highly recommended
Really happy with my experience with NZ Laptops. One of my monitors had died and they were able to supply a suitable replacement. Great price, easy ordering process, goods promptly dispatched, goods were perfect and better than what I …
Good service and value.
Good value, fast delivery, product as spec'd. Have ordered twice.
Easy to order, very quick delivery, good range of products.
Despite a few wrinkles in the order, the customer service to resolve these was excellent. Highly recommend.
Fast and efficient
Excellent service also items delivered on time.
Quick friendly service. Super happy with my Dell 4k screen, works perfectly, does as it should. Will definitly purchase again from here in the future.
Great service very quick and was able to pick up. Laptop works great. Would recommend them for sure.
Fast delivery n get what I want
Great service❤️
Great monitor, exactly what I needed for my studio.
Ordered a couple of 27" QHD monitors for a home office setup. They were sent promptly and arrived in great condition! I've not been around to test them out properly yet as I'm out of town but my daughter has tested and they seem pretty good to her.
Amazing, friendly, skilled people with great selection. Good prices.
Great service, fast shipping. Very happy with product and service, thank you.
Fast delivery and awesome service.
Seamless transaction & prompt delivery. Good value for money. Laptop
My order was prosessed fast, notifications about my order was satisfactory and fast, thank you guys, I recieved my laptop and very happy with it, great service
Surprised and satisfied with purchase of refurbished Netgear POE network switch, shrink wrapped and packaging all like new
Really pleased with NZ Laptop Wholesale. The items I ordered arrived faster than expected and in excellent condition. First time buyer so was a little skeptical as the …
The best way to get your laptop. Very easy process, best deal and very professional. Arrived on time . I was notified by email the whole process from the moment I ordered on line . Arrived safe and perfect . Very happy
[Photo 1 in review by Nahid Safarzadeghan](https://lh3.googleusercontent.com/grass-cs/ACvplmPILIvTU_AxL5l9ZdSPS1VLQxUGwp43W4vHuMtmUybf6KRzLgBlIy4RXeyKwS0LgIVlyRUjbiyTffMnhTNdBZOnMj946p4TdePi7qiQcI6af5_XavFzXuWS2uD6LolY_T-GqFg84IZmNsU4=s125-p-k-rw)
The sale and service were second to none, a call to ensure the OS was installed on the preferred HDD, delivery was fast and the PC purchased is exactly as advertised, great work team, thank you
Good
Thanks NZLW for the excellent service and product.
Easy efficient service.
A++ Great price and quality of Chromebook
Over the moon with our computer. Was easy ,fast delivery, easy to set up and to use. Highly recommend
Fast Delivery, nothing beats great communication and that's what was given. Overall happy and greatful for the care taken in delivery.
Great comms, quality product exactly as described. Will be back.
Fast delivery, laptop arrived well packaged and best of all no bloatware, comes with 1 year warranty, all at an affordable price.
Thanks NZ Laptop Wholesale!
Excellent price, thoroughly enjoying the laptop Chris helped me select. Thanks Chris customer service plus!
I would definitely recommend, bought a laptop for my son, was looking for something with decent specs at an affordable price.
NZ Laptop Wholesale, delivered on both and also provide great service.
Always good dealing with this outlet
We love you guys. We're not working in the business as much now we're semi-retired but we know you're always there if we need to supply an ex-lease computer. Thanks for a long and successful relationship which began with RCN.
🙏
Great customer service, Chromebook arrived next day after purchase. Working well but it's only been two weeks so difficult to foretell at this stage. But very happy at this point. 😀
Good service at a good price
Ordering a laptop was easy. Browsing for what I wanted and making payment was simple. Acknowledgement was immediate and I received notification of the order very quickly. The delivered package was very well wrapped, I had it opened and the …
Last few years I've bought several ex-lease Laptops from NZLW for various purposes and they've always been in as-new condition, and delivered quickly. You have to keep your eyes open and pounce when you want something, as things rotate in and out fairly quickly. Highly recommended.
Excellent product. No problems with the service. I would certainly consider future purchases from this company.
I am very happy with my purchase from NZ Laptop Wholesale. The product was exactly what I was needing. Product description was precise, communication is fantastic and laptop was packaged safe and secure for postage. …
Excellent communication, packaged very well. Thanks!.
I received my Dell Laptop which I was confident that would be in a perfect condition and I'm very pleased with my purchase. …
Excellent in every aspect of the purchase with fast delivery as well. Well done
Fast and efficient service, good pricing, easy to deal with.
Chris has been very professional & helpful. I had issues with my child's school laptop. He checked it out & explained the minor issue. He fixed it under warranty. Purchasing was a breeze & the backup support is even better.
Can't fault the provision and price for a supposedly renovated machine. Time will tell.
It was my first time to make a purchase from them, and I made a mistake on my order. Then their support was great.
Products I bought was not difficult to set up, and working great.
Purchased an ASUS tiny PC simply needed as an upgrade media player for streaming from home NAS. Excellent price for young used device with W11 Pro and 4K 60 frames capable. Removed all bloat (little included actually) keeping W11 base …
Great laptop everything working well looks just like a new one. Many thanks will look at your site for future purchases.
