How and Why to Update Windows (Windows 10 & 11)
If your PC feels slow, buggy, or “a bit off”, there’s a good chance it’s overdue for updates. Windows Updates aren’t just about new features — they quietly patch security holes, fix errors, improve performance, and keep your laptop compatible with modern apps and hardware.
Below is a simple, safe, step-by-step guide you can follow at home — plus tips to stop surprise restarts and what to do if Windows Update gets stuck.
Why Windows updates matter (the non-technical version)
Keeping Windows updated helps with:
- Security: Updates patch newly discovered vulnerabilities (this is the big one).
- Stability: Fixes for random crashes, glitches, and “it just froze” moments.
- Performance: Improvements that can reduce slowdowns and weird behaviour.
- Compatibility: Helps newer apps, printers, docks, and monitors work properly.
Before you start: a quick 2-minute checklist
- Plug into power (especially laptops) — don’t update on low battery.
- Save your work and close apps you don’t need.
- Allow time: Most updates take 10–30 minutes, but bigger ones can take longer.
- Use a stable internet connection (avoid mobile hotspot if possible).
How to update Windows 11
- Click Start → Settings
- Go to Windows Update
- Click Check for updates
- If updates appear, click Download & install
- If prompted, click Restart (or schedule it for later)
How to update Windows 10
- Click Start → Settings
- Go to Update & Security → Windows Update
- Click Check for updates
- Install what’s offered and restart if prompted
Pro tip: check “Optional updates” (drivers & extras)
Sometimes Windows will offer optional updates, often driver-related. These can help with things like Wi-Fi stability, Bluetooth, trackpads, docking stations, and displays.
- In Windows Update, look for Advanced options → Optional updates (wording varies slightly by version)
- Only tick items you recognise (or stick to drivers if you’re unsure)
How to stop Windows restarting at the worst possible time
If you’ve ever walked away mid-task and come back to a “Restarting…” screen… this section is for you.
- Schedule the restart: If Windows asks for a restart, choose Schedule the restart and pick a time that suits.
- Set Active Hours: Tell Windows when you normally use your PC so it avoids restarts during those times.
- Pause updates (short-term): Handy if you’re in the middle of something important — just remember to unpause and update later.
How often should you update Windows?
- Home users: Check once a week (or at least once a fortnight).
- Work / study devices: Weekly is ideal, especially if you use email, banking, or cloud apps.
- After buying a laptop: Run Windows Update fully on day one — it’s one of the best “fresh start” steps.
Common Windows Update problems (and what to do)
1) “Updates are stuck at 0% / 20% / 99%”
- Give it time (some updates pause while “working in the background”).
- Restart your PC once and try again.
- Make sure you have at least 15–20GB free space on your drive.
2) “Restart required” keeps coming back
- Do a proper restart (Start → Power → Restart, not Shutdown).
- After reboot, go back into Windows Update and check again.
3) Windows Update errors or repeated failures
- Run the built-in Windows Update troubleshooter.
- If it’s still broken, you may need to reset Windows Update components.
If you’re seeing repeated update failures, this guide can help: Fixing Windows Update Issues: How to Reset Windows Update Components.
Related guides (recommended)
- Windows 10 End of Life: What It Means
- What is Device Manager in Windows?
- How to Get Windows 10 Updates in 2025
Need a hand?
If your laptop is struggling to update (or it’s taking hours every time), it can be a sign of low storage, drive health issues, or software conflicts. If you purchased from NZ Laptop Wholesale, flick us a message — we’re happy to point you in the right direction. And if you’re shopping for a reliable ex-lease laptop that’s been tested, cleaned, and ready to go, check out our range — backed by our warranty and shipped NZ-wide.